Terms of Service

1. Introduction

Welcome to Miles Off Grid ("Company", "we", "our", "us"). These Terms of Service ("Terms") govern your access to and use of our website located at milesoffgrid.com ("Website") and any related services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.


2. Eligibility

By using the Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

If you are using the Services on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.


3. Accounts and Registration

3.1 Account Creation

To access certain features, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information

  • Maintain and update your account information as necessary

3.2 Account Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your login credentials

  • All activity occurring under your account

  • Notifying us immediately of unauthorized access


4. Orders and Payment

4.1 Product Availability

All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.

4.2 Pricing

Prices are subject to change without notice. We are not liable for price changes or product discontinuation.

4.3 Payment Terms

Accepted Payment Methods:
Major credit cards (Visa, MasterCard, American Express, Discover), debit cards, and other payment methods made available at checkout.

Payment Processing:
Payments are securely processed through third-party payment providers. We do not store full credit card details on our servers.

You agree to provide accurate billing and payment information.

4.4 Order Acceptance

We reserve the right to refuse or cancel any order due to:

  • Product availability

  • Errors in pricing or descriptions

  • Suspected fraud or unauthorized transactions

If your order is canceled after payment, you will receive a full refund.


5. Shipping and Delivery

5.1 Shipping Policy

Please review our Shipping Policy for details regarding processing times, shipping methods, and delivery estimates.

5.2 Risk of Loss

All purchases are made pursuant to a shipment contract. Risk of loss and title pass to you upon delivery to the carrier.


6. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.


7. Intellectual Property Rights

7.1 Ownership

All Website content, including text, graphics, logos, images, and software, is the property of Miles Off Grid and protected by intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial use only.

7.3 Restrictions

You may not:

  • Copy, reproduce, sell, or exploit any portion of the Services without written permission

  • Use our trademarks or branding without authorization


8. User Content

8.1 Submissions

If you submit reviews, comments, photos, or other content ("User Content"), you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display such content for business purposes.

8.2 Prohibited Content

You may not submit content that is:

  • Illegal, harmful, abusive, defamatory, or obscene

  • Infringing on intellectual property rights

  • Misleading or fraudulent


9. Prohibited Activities

You agree not to:

  • Use the Services for unlawful purposes

  • Interfere with Website functionality

  • Attempt unauthorized access to accounts or systems

  • Introduce malware or harmful code


10. Disclaimers and Warranties

10.1 “AS IS” Basis

The Services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind.

10.2 No Warranty

We do not guarantee that:

  • The Services will be uninterrupted or error-free

  • Product descriptions are completely error-free

  • The Website will be free from technical issues


11. Limitation of Liability

To the maximum extent permitted by law, Miles Off Grid shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Your use of or inability to use the Services

  • Unauthorized access to your data

  • Service interruptions

Our total liability shall not exceed the amount paid by you for the product giving rise to the claim.


12. Indemnification

You agree to indemnify and hold harmless Miles Off Grid from any claims or damages arising from:

  • Your use of the Services

  • Your violation of these Terms

  • Your violation of third-party rights


13. Termination

We may suspend or terminate your access to the Services at our discretion if you violate these Terms.


14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles.


15. Changes to Terms

We reserve the right to update these Terms at any time. Changes take effect immediately upon posting to the Website.

Your continued use of the Services constitutes acceptance of the revised Terms.


16. Miscellaneous

16.1 Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

16.2 Entire Agreement

These Terms constitute the entire agreement between you and Miles Off Grid.

16.3 Waiver

Failure to enforce any provision does not constitute a waiver.


17. Contact Information

Miles Off Grid
3400 Cottage Way, Ste G2 #33950
Sacramento, CA 95825
United States

Email: support@milesoffgrid.com
Phone: (844) 722-3380

  • FREE SHIPPING IN USA

    Free shipping with every order

  • SATISFACTION GUARANTEED 

    If your order arrives defective or fails to

    function properly, you will receive a full 100% refund!

  • PREMIUM CUSTOMER SUPPORT

    Connect with us through email, or

    phone, and we will address any questions you may have!

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    ensure there is never an issue with your privacy.